Delivery policy

Last updated: 3rd Jun 2017 14:00 (UTC)

Once payment is cleared, we endeavour to dispatch all items within 3 working days of receiving the order. Occasionally due to severe weather deliveries can be delayed. This is out of our control usually as the order will be with the carrier.

We use Royal Mail and UPS for 3 day and next day deliveries. These options appear at the time of purchase according to the weight and size of the order. Export orders may have to be split across several parcels, and although posted on the same day, can get split up when handled at the carriers sorting offices.

Delivery in the UK is usually 1-4 days with normal service. Europe and the rest of the world can be 5-14 days depending on the destination country.

In some countries duty will be attached to the product on doorstep delivery. The amount of money (percentage) is beyond our control, as each country adheres to its own laws.