Returns Policy

The Diet Plate offers a no-quibble 14 day return policy if you are based in the UK and 28 days outside the UK. As long as you return the item, unused and in the original packaging with all your paper work enclosed we will refund the price paid for the items. Unfortunately we can't refund postage, your refund will be made through the card or account used to purchase the item. If you purchased from one of our distributors then you must ask them for the refund as we will not have taken the transaction through our systems.

We do not accept broken products for return, therefore please ensure the product is packed well, if the product was broken on arrival please photograph and scan the image in to an email so we may replace or refund you accordingly.

If you are returning simply because you are confused about how to use the Diet Plate, then pleasew don't hesitate to call us and we will help you to understand it fully.