Returns Policy

The Diet Plate offers a no-quibble 14 day return policy both in and outside the UK.

As long as you return the item, unused and in the original packaging with all your paper work enclosed we will refund the price paid for the items. Your refund will be made through the card or account used to purchase the item.

Where postage is not paid, no refund of postage shall be given.

If purchased from a separate distributor, then you must contact that company for the refund, as no transaction through our systems has taken place.

We do not accept broken products for return, therefore please ensure the product is packed well, if the product was broken on arrival please photograph and scan the image in to an email so we may replace or refund you accordingly.

If you are returning simply because you are confused about how to use the Diet Plate, then please don't hesitate to call us and we will help you to understand it fully.